• Hi there,

    I’ve seen a few posts regarding similar issues, but nothing quite like the situation I have.
    I’m running the latest version of WordPress (4.3.1) , Woocommerce (3.4.1), all my plugins and theme (Dante 3.1.6).
    Any anonymous customer who wants to add a variable product to their cart can see the product adding to the cart on the product page, but as soon as they try to check their cart or checkout, the system says they do not have any products. I’ve been spending weeks trying to figure this out with little success.
    The things that I’ve tried that have resulted in no difference:

    1. Uninstalled ALL plugins except Woocommerce. (Including YoastSEO)
    2. Reverted back to twenty fifteen theme
    3. Changed woocommerce permalinks to all different variations
    4. Tried the WooCommerce cookie fix (http://docs.woothemes.com/document/jquery-cookie-fails-to-load/)
    5. Tried reinstalling woocommerce from scratch
    6. Suhosin is not installed
    7. Replaced W3TotalCache with WP Super Cache
    8. Checked .htaccess rules

    The only thing that makes a difference is if I switch to the entire website to default (ugly) permalinks. This seems to allow the products be added to the cart. This is not a solution though, I need postname as my webpage links.

    The site also seemed to work for a little bit when I renamed the woocommerce main store page to something other than ‘shop’ or ‘store’. I changed it to pkgstore and the products were working for a little bit, but now it’s reverted back to not working again.

    Can anyone point me to any other topics or solutions because I’d hate to stop using woocommerce in preference for another ecommerce product.

    Anyone able to help?

    https://wordpress.org/plugins/woocommerce/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter lonetraceur

    (@lonetraceur)

    I should also note that there are no JQuery errors or problems on the page.
    The store is on http://www.parkourgenerations.com/pkgstore

    Plugin Contributor royho

    (@royho)

    From your description, it sounds like a hosting issue. For some reason your host is not able to redirect properly thus your “pretty” permalink is not working. I would suggest you contact them about this.

    Thread Starter lonetraceur

    (@lonetraceur)

    Thanks for the comment Royho, any possible details you could go into at all for me to give them an idea to look at? PHP variables? Apache rules in .htaccess?
    We have a Dedicated Rackspace Managed Cloud server with full root access, so I can pretty much do whatever I like on it. If you have some starting points I could research the issue myself too. Thank you for the new path to look into!

    Thread Starter lonetraceur

    (@lonetraceur)

    Thought I’d update.
    I’m running WordPress Multisite and there was an earlier issue that caused cookies to not be set on any of the subdomains, so I’d added into the WP-Config.php file the following lines:

    define(‘ADMIN_COOKIE_PATH’, ‘/’);
    define(‘COOKIE_DOMAIN’, ”);
    define(‘COOKIEPATH’, ”);
    define(‘SITECOOKIEPATH’, ”);

    It seems that this was causing the issue. I now have removed the last three lines and both issues have been fixed! Hope that helps someone!

Viewing 4 replies - 1 through 4 (of 4 total)
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