Support » Plugin: WooCommerce » Variable product – attributes are disapearing

  • Resolved mircinamydla

    (@mircinamydla)


    Hello,

    I have a problem with setting variable products. I preset the atributes, then I choose the attributes on the product page, then I create the variations, I set the prices and save it. When I look at the preview, it seems alright, but when I actualize the product, the attributes disappear and when I go to the eshop, I see the price range, but it is not possible to choose any variation. I can only click “buy now” and buy the cheapest variation. Can you help me with this please?

    Thank you, Jana

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • AJ a11n

    (@amandasjackson)

    Hi @mircinamydla

    This kind of problem is usually caused by either a conflict with your theme or with another plugin.
     
    The best way to determine this is to:
     

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    AJ a11n

    (@amandasjackson)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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