Support » Plugin: Ninja Forms Contact Form - The Drag and Drop Form Builder for WordPress » Vanishing actions area in Ninja Forms admin

  • Resolved altimac

    (@altimac)


    Strange behavior, in any of the three Ninja Forms forms we’ve created, the Emails & Actions area is now completely blank. It’s also impossible to add anything new there, I can add an email action with the + at lower right but it won’t add it to this area at all when done. Email and other actions we’ve configured for existing forms are gone now, but appear to still be working (?) WordPress 4.9.8 running Associate Child Theme theme (on top of Genesis). Ninja forms version 3.3.17, PHP 7.1.22.

    The page I need help with: [log in to see the link]

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  • Plugin Contributor Justin McElhaney

    (@jmcelhaney)

    Can you update your Ninja Forms plugins to their latest versions and let me know if you continue to have the same issues?

    Try deactivating all your plugins that are not for Ninja Forms and switching to a default WordPress theme like Twenty Sixteen.
    If you do not have a development environment for your site, the Health Check plugin (https://wordpress.org/plugins/health-check/) can disable plugins and theme for a single user session instead of all users on your site.

    Thread Starter altimac

    (@altimac)

    Yes, it turned put to be a conflict with the External Media plugin (https://wordpress.org/plugins/external-media/). Must have occurred with a recent update to Ninja Forms as we only saw this recently, but External Media has not been updated in over a year and we have had it installed for at least that long…Thanks for your response.

Viewing 2 replies - 1 through 2 (of 2 total)
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