Support » Plugin: WooCommerce » Validation error: PayPal IPN response from a different email address

  • On my woocomemrce products I’ve recieved this message.

    “Validation error: PayPal IPN response from a different email address (paypal@be-alliance.org). Order status changed from Pending payment to On hold.”

    I saw the solution was to change the receiver email to the same paypal email but I don’t know how to reprocess the payments that were initially put ‘on hold’ with the error. They don’t show up in paypal.

    How do I make the payments go through to paypal?

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  • I don’t think you can reprocess the order, if it doesn’t show up on your PayPal balance then it wasn’t paid or it wasn’t paid to you. You should cancel the order and let the client knows he/she should repurchase the product/s.
    Make sure your PP emails is correct.

    Ah craaaaaaaap, so I can’t just send the invoice from the existing order? I have to cancel it altogether and send ask them to repurchase it?

    Thanks for your response btw.

Viewing 2 replies - 1 through 2 (of 2 total)
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