Title: Validation error
Last modified: March 8, 2017

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# Validation error

 *  [tristanovacondio](https://wordpress.org/support/users/tristanovacondio/)
 * (@tristanovacondio)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/validation-error-57/)
 * Hello there,
 * Even if I select in Duplicate Record Preference **Create a new record with the
   submission** when the submission matches the Duplicate Record Check Field of 
   an existing record. This also applies to importing records from a CSV file.
 * I get the error:”A record with that Email already exists. Please choose another”
 * Please, do you know hoe to solve this?

Viewing 1 replies (of 1 total)

 *  Plugin Author [Roland Barker](https://wordpress.org/support/users/xnau/)
 * (@xnau)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/validation-error-57/#post-8895107)
 * Be sure you are using the latest version of the plugin.
 * What is the shortcode you are using for your signup form?

Viewing 1 replies (of 1 total)

The topic ‘Validation error’ is closed to new replies.

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## Tags

 * [Validation error](https://wordpress.org/support/topic-tag/validation-error/)

 * 1 reply
 * 2 participants
 * Last reply from: [Roland Barker](https://wordpress.org/support/users/xnau/)
 * Last activity: [9 years, 3 months ago](https://wordpress.org/support/topic/validation-error-57/#post-8895107)
 * Status: not resolved