Support » Plugin: Tracking Code Manager » Valid Pro Version License Not Working

  • Resolved eburckle

    (@eburckle)


    I have a valid license for your Tracking Code Manager Pro. I recently migrated my site and now I can’t get the license to reactivate. I changed the URL on your website. I’ve uninstalled and reinstalled it and cleared my cache. I’ve tried everything I can think of and I don’t see any settings option on the pro version. The license screen just sits there when I enter my license and hit save. I can only see my codes in the free version. Please help!

    • This topic was modified 6 months, 2 weeks ago by  eburckle.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Resolved. The plug-in, although “deactivated” on the old site after migration, it was still being recognized by the old website and not the new one. Once I deactivated it on the old website, the new one instantly recognized the license properly. I hope that all makes sense, but the bottom line is that my issue has been resolved. 🙂

    • This reply was modified 6 months, 2 weeks ago by  eburckle.
    Plugin Author IntellyWP

    (@intellywp)

    Hi @eburckle,
    it’s correct 🙂

    If you change the domain or reinstall WordPress, you need to deactivate and activate again the license key

    Cheers

    IntellyWP

Viewing 2 replies - 1 through 2 (of 2 total)
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