Support » Plugin: WP Support Plus Responsive Ticket System » v9.0.1 crashes my woocommerce

  • Resolved llau

    (@llau)



    Hi,
    1) BUG
    after updating to v9.0.1 my cart icon in the top right corner does not work anymore and the messages that the products are added to the cart or the wishlist are not shown anymore too.
    Only deaktivating and deleting WPSP does not solve the problem. I have to recover the complete installation by using a backup of my wordpress with WPSP 8.0.8.
    Looks like that you override WP code outside your plugin – you should not do that.
    Please have a look and corrct your 9x WPSP.
    2) Info only
    We prefere the intergrated version too, not the external one!
    Thank you in advance.
    BR
    LLau

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Additional information – loading boostrap

    If I activate “load bootstrap” under “general settings” the shopping cart icon works on the WPSP support page, but only on the suport page. On any other site it does not work!

    If I deactivate “load bootstrap” the cart icon does not work on support page anymore. It does not work on all sites.

    I hope that this information will help you to solve this issue.

    BR
    LLau

    … sorry, the site where you can see the problem is: https://test.p

    • This reply was modified 1 year, 1 month ago by  llau.

    Hi,
    I think you have created a ticket on our site. Can you please tell us the ticket number? We have to check the issue on your site. If you have not created ticket, please create a ticket. One of one agent will assist you.

    Hi,
    i opened a ticket right know.
    The ID is: #72272187
    BR
    LLau

    Plugin Author Pradeep Makone

    (@pradeepmakone07)

    Hi there,
    Thank you for the ticket number, our agent have already replied on 03 Jan 18. Please check the reply and get back to us there in ticket.

    I consider this resolved here.

Viewing 5 replies - 1 through 5 (of 5 total)
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