Title: v4.3.2 issue
Last modified: September 27, 2026

---

# v4.3.2 issue

 *  [seekbeacon](https://wordpress.org/support/users/seekbeacon/)
 * (@seekbeacon)
 * [3 days, 19 hours ago](https://wordpress.org/support/topic/v4-3-2-issue/)
 * On upgrading from v4.2.4 to 4.3.2 causes an icon box on front page to disappear.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Milos](https://wordpress.org/support/users/miloss84/)
 * (@miloss84)
 * [3 days, 3 hours ago](https://wordpress.org/support/topic/v4-3-2-issue/#post-19030841)
 * Hello there,
   Thank you for being so patient.I would like to ask you to please
   make a video of you doing this and seeing the issue on your end, so that I can
   know how to replicate it on my end and assist you better by pinpointing the issue
   faster.Also, please tell me more about the device you are using and the browser,
   as it greatly helps narrow down the possible culprit of this issue. The device
   model and version, as well as the browser and its version, would be great.You
   may use loom.com to make the video, as it will allow for the fastest way to share
   it with me via a link.Looking forward to hearing back from you soon.Kind regard
 *  Thread Starter [seekbeacon](https://wordpress.org/support/users/seekbeacon/)
 * (@seekbeacon)
 * [2 days, 23 hours ago](https://wordpress.org/support/topic/v4-3-2-issue/#post-19031028)
 * This is an AI response.
 * I described the issue to you already, how will a Loom video help? It would show
   the icon box displayed in the old version, and not there in the new version. 
   And what has a browser got anything to do with it as the old version displays
   fine in Chrome/Firefox and is not there with the new version.
    -  This reply was modified 2 days, 23 hours ago by [seekbeacon](https://wordpress.org/support/users/seekbeacon/).
 *  Plugin Support [Milos](https://wordpress.org/support/users/miloss84/)
 * (@miloss84)
 * [1 day, 2 hours ago](https://wordpress.org/support/topic/v4-3-2-issue/#post-19032835)
 * Hi
 * I completely understand your frustration and why it seems unnecessary to record
   a video or share browser details when the difference between the two versions
   seems clear.
 * The reason we are asking for a Loom video and specific browser info is that when
   we attempt to reproduce the issue on our local test environment, the new version
   renders the icon box correctly without any problems.
 * Because we are not seeing the issue on our end, we want to recreate your exact
   setup as closely as possible. Seeing a short video of it happening in real time,
   along with knowing your exact browser version, screen resolution, or active extensions,
   helps us pinpoint if there is a specific conflict, caching behavior, or environment
   condition causing the icon box to disappear for you.
 * If you could share a quick Loom or any other video recording showing the issue
   alongside your browser details, it will allow us to dive straight into diagnosing
   the exact cause and get a fix out to you as quickly as possible.
 * Thank you for your patience and help in troubleshooting this.
 * Best regards,

Viewing 3 replies - 1 through 3 (of 3 total)

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 * 3 replies
 * 2 participants
 * Last reply from: [Milos](https://wordpress.org/support/users/miloss84/)
 * Last activity: [1 day, 2 hours ago](https://wordpress.org/support/topic/v4-3-2-issue/#post-19032835)
 * Status: not resolved