Title: v3 Confirmation Email Customization?
Last modified: March 26, 2020

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# v3 Confirmation Email Customization?

 *  Resolved [rjolaithe](https://wordpress.org/support/users/rjolaithe/)
 * (@rjolaithe)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/v3-confirmation-email-customization/)
 * Hello, I am loving your MailPoet 3 plugin, but the confirmation email is drastically
   ugly compared to the rest of what you have made.
 * 1. Why is the confirmation email so ugly?
    2. Can we send a welcome email as 
   the confirmation email instead? 3. Is there anyway to customize the confirmation
   email so that it looks as good as your other emails?
 * Looking forward to your reply.
 * All the best,
    Robert.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Wysija](https://wordpress.org/support/users/wysija/)
 * (@wysija)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/v3-confirmation-email-customization/#post-12601017)
 * Hi [@rjolaithe](https://wordpress.org/support/users/rjolaithe/)
 * Answering your questions:
 * 1) The confirmation email is in a simple text format to increase the chances 
   of being delivered to the new subscriber. HTML emails are verified in a different
   way to prevent spams and fishing tactics for example.
 * 2) Sorry, you can’t.
 * 3) Yes: [https://www.mailpoet.com/blog/improve-your-signup-confirmation-email/](https://www.mailpoet.com/blog/improve-your-signup-confirmation-email/)
 *  Thread Starter [rjolaithe](https://wordpress.org/support/users/rjolaithe/)
 * (@rjolaithe)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/v3-confirmation-email-customization/#post-12601737)
 * Thank you for your response.
 * At least it supports HTML. Thanks for pointing me in the right direction. Much
   appreciated.
 * Re. 3: The page associated with that link fails to load properly: “Page Unresponsive”,
   and asks me to “Wait” or “Exit Pages”. Scrolling the page is limited (kind of
   crashes) and I can’t interact with the contents at all. Viewing on Chrome (latest
   version to date).

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘v3 Confirmation Email Customization?’ is closed to new replies.

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## Tags

 * [confirmation](https://wordpress.org/support/topic-tag/confirmation/)
 * [customization](https://wordpress.org/support/topic-tag/customization/)
 * [email](https://wordpress.org/support/topic-tag/email/)
 * [mailpoet3](https://wordpress.org/support/topic-tag/mailpoet3/)

 * 2 replies
 * 2 participants
 * Last reply from: [rjolaithe](https://wordpress.org/support/users/rjolaithe/)
 * Last activity: [6 years, 2 months ago](https://wordpress.org/support/topic/v3-confirmation-email-customization/#post-12601737)
 * Status: resolved