Support » Plugin: NGG Smart Image Search » V3.0 creates multiple conflicts – issues

  • Resolved mgraf


    Since I have updated to V3.0 – I have found the following issues with WP 4.9.8 :

    1) Reply to Comments within the Comments area of WP no longer works – works when your plugin is disabled
    2) Drop-down access to widget settings does not work – works when your plugin is disabled

    This is all I have found so far, but seems I will have to revert to an earlier version to keep my site functioning. Love the plugin though, will update when these are fixed.

Viewing 9 replies - 1 through 9 (of 9 total)
  • mgraf


    Update; I installed v2.8 Beta and the above issues I had with v3.0 are gone.

    (BTW, testing on a Mac – but I tried Safari and Firefox browsers – both browsers had the same issues noted)

    Thank you for providing this great plugin, it is very useful for me. I wish you the best in fixing the v3.0 issue.

    Yo can add +1 to this issue, going to v2.8 Beta, solves it.

    Plugin Author wpo-HR


    The main diference between V2.8 Beta and V3.0 is the inclusion of the color picker, which is WordPress Core functionality based on jquery/javascript.

    Up to now I could only find one possible explanation for the reported problems: these WordPress installations might use a theme or a special pugin, which replaces the wordpress provided jquery library by an own version in an incompatible mode. This could possibly produce side effects as described.

    Anyway, I provided a manual update for this issue where I added an option on the settings page which deactivates the color picker usage.
    Please test this update and provide feedback.

    You can find this update on my website here.

    V3.0.1 seems to do the trick, not found any conflicts so far.



    See my email – original issues will go away with turning off color picker, but I noted some CSS styling issues on the search box and icon.

    I really don’t know what other plugins I am using would change the jquery area except for maybe Jetpack – but I am purely guessing there. In my original debugging, I disabled Jetpack when I was trying to find where the conflict was. The issue only disappeared with the deactivation of 3.0 NGG Smart Search.

    Just updated to the latest which was 3.0 due to this problem. My widget page is still frozen. How do I get 3.01 please?

    Plugin Author wpo-HR


    You can download Version 3.01 from my website Temp Version V3.01. Just download it and manually install it after deactivating the previous version.

    Thank you – that worked perfectly!



    Hello, Firstly, thank you for the great plugin which I rely on for my galleries! I was having the same problem with my widget area being frozen. 3.01 fixed that, thanks! But still have 1 issue. In my galleries, (with the photocrati theme,) the list of shopping cart options appear next to any image a visitor clicks on. But, when they click on an image thumbnail from an NGG smart image search results page, only the image loads and a spinning circle just keeps going forever where the shopping cart info normally comes up. Before the widget problem the clicking on search results page was working fine. Hope that description makes sense. Any ideas? My site is All best, Joe

Viewing 9 replies - 1 through 9 (of 9 total)
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