Title: V1.1 update breaks plugin Last modified: August 30, 2016 --- # V1.1 update breaks plugin * [craftygeek](https://wordpress.org/support/users/craftygeek/) * (@craftygeek) * [10 years, 5 months ago](https://wordpress.org/support/topic/v11-update-breaks-plugin/) * I’ve just updated the plugin to v1.1 & it has deactivated: * > The plugin wp-knowledgebase/index.php has been deactivated due to an error: > Plugin file does not exist. * [https://wordpress.org/plugins/wp-knowledgebase/](https://wordpress.org/plugins/wp-knowledgebase/) Viewing 7 replies - 1 through 7 (of 7 total) * Thread Starter [craftygeek](https://wordpress.org/support/users/craftygeek/) * (@craftygeek) * [10 years, 5 months ago](https://wordpress.org/support/topic/v11-update-breaks-plugin/#post-6809432) * Ok – its the template files causing this. * I had previously customized the layout to be bootstrap friendly & put them in my theme…using the new template files gets it all working again. * Other users will have this issue – i’m sure. * I only installed wp-knowledgebase & customized the templates over the last week… how often is this going to happen? * Its fairly annoying to lose a chunk of work like that. * Plugin Contributor [Maeve Lander](https://wordpress.org/support/users/enigmaweb/) * (@enigmaweb) * [10 years, 5 months ago](https://wordpress.org/support/topic/v11-update-breaks-plugin/#post-6809468) * 1.1 is a very major overhaul but I’m pretty sure your templates won’t be actually lost. Please can you check that your Knowledgebase page has the page template correctly set? I’m guessing it may just have lost that setting on upgrade… * Plugin Contributor [Maeve Lander](https://wordpress.org/support/users/enigmaweb/) * (@enigmaweb) * [10 years, 5 months ago](https://wordpress.org/support/topic/v11-update-breaks-plugin/#post-6809471) * > The plugin wp-knowledgebase/index.php has been deactivated due to an error: > Plugin file does not exist. * In 1.1 we renamed index.php to wp-knowledgebase.php which is best practise, and wrote an upgrade script which should sort out that error message but there are various reasons why for some users it may not work 100%. If this happened to you it’s very simple to fix. Just go to your plugins dash and activate the plugin again. Any further issues, let me know. I hope the improvements we’ve made in the overhaul make up for this small one-off inconvenience. Thanks for understanding, and sorry for any trouble. * [chamanara](https://wordpress.org/support/users/chamanara/) * (@chamanara) * [10 years, 5 months ago](https://wordpress.org/support/topic/v11-update-breaks-plugin/#post-6809499) * The update also broke my installation, but deactivating and reactivating hasn’t fixed it. This is the error I get when I turn it back on: * Warning: Illegal string offset ‘kbe_article_qty’ in /home/cc/public_html/wp-content/ plugins/wp-knowledgebase/wp-knowledgebase.php on line 227 * Warning: Illegal string offset ‘kbe_plugin_slug’ in /home/cc/public_html/wp-content/ plugins/wp-knowledgebase/wp-knowledgebase.php on line 228 * Warning: Illegal string offset ‘kbe_search_setting’ in /home/cc/public_html/wp- content/plugins/wp-knowledgebase/wp-knowledgebase.php on line 229 * Warning: Illegal string offset ‘kbe_breadcrumbs_setting’ in /home/cc/public_html/ wp-content/plugins/wp-knowledgebase/wp-knowledgebase.php on line 230 * Warning: Illegal string offset ‘kbe_sidebar_home’ in /home/cc/public_html/wp- content/plugins/wp-knowledgebase/wp-knowledgebase.php on line 231 * Warning: Illegal string offset ‘kbe_sidebar_inner’ in /home/cc/public_html/wp- content/plugins/wp-knowledgebase/wp-knowledgebase.php on line 232 * Warning: Illegal string offset ‘kbe_comments_setting’ in /home/cc/public_html/ wp-content/plugins/wp-knowledgebase/wp-knowledgebase.php on line 233 * Warning: Illegal string offset ‘kbe_bgcolor’ in /home/cc/public_html/wp-content/ plugins/wp-knowledgebase/wp-knowledgebase.php on line 234 * Any idea how to fix this? * Plugin Contributor [Maeve Lander](https://wordpress.org/support/users/enigmaweb/) * (@enigmaweb) * [10 years, 5 months ago](https://wordpress.org/support/topic/v11-update-breaks-plugin/#post-6809517) * Hey [@chamanara](https://wordpress.org/support/users/chamanara/) thanks for reporting this. None of those errors are mission critical so let’s hide them temporarily until I can release a patch for this bug. * Add the following code to the plugin’s main file /wp-content/plugins/wp-knowledgebase/** wp-knowledgebase.php** * ``` //=========> Hide all Reporting Errors error_reporting(0); ``` * Add this at the top of the file after the opening ` Hide all Reporting Errors error_reporting(0); ``` * Your patch have been applied successfully. Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘V1.1 update breaks plugin’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/wp-knowledgebase_c56559.svg) * [WordPress Knowledge base & Documentation Plugin - WP Knowledgebase](https://wordpress.org/plugins/wp-knowledgebase/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-knowledgebase/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-knowledgebase/) * [Active Topics](https://wordpress.org/support/plugin/wp-knowledgebase/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-knowledgebase/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-knowledgebase/reviews/) * 7 replies * 5 participants * Last reply from: [taxman972](https://wordpress.org/support/users/taxman972/) * Last activity: [10 years, 5 months ago](https://wordpress.org/support/topic/v11-update-breaks-plugin/#post-6809587) * Status: not resolved