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Smart Layers by AddThis
[resolved] v1.0.1 not working (9 posts)

  1. klagreca
    Member
    Posted 1 year ago #

    This version is not working on our site. Details:
    -- link to test site: http://www.zennaconsulting.com.php53-9.dfw1-1.websitetestlink.com/
    -- only other plugin running right now is gravity forms.
    -- error looks like it related to syntax in the code included in the footer.

    Please let me know if you need any other info.

    http://wordpress.org/plugins/addthis-smart-layers/

  2. dlameira
    Member
    Posted 1 year ago #

    not working here either :\

  3. Sol
    AddThis Samurai
    Plugin Contributor

    Posted 1 year ago #

    Hey guys, sorry for the issues you're having. Can you try going to the AddThis Smart Layers settings and disable all the layers and try re-enabling them? It looks like the code being inserted is invalid which is causing errors. Hopefully, disabling and re-enabling will fix the problem.

  4. Srijith V
    AddThis Samurai
    Plugin Contributor

    Posted 1 year ago #

    @klagreca, @dlameira, : Also we would like to know which version of WordPress you are using.

  5. Srijith V
    AddThis Samurai
    Plugin Contributor

    Posted 1 year ago #

    We have a quick fix in place now in our development version of plugin. Please try installing the dev build and let us know if it fixed the issue.

  6. dlameira
    Member
    Posted 1 year ago #

    Still not working, I'm using 3.6.1 with Gonzo Theme.

    I tried to deactivate a lot of others plugins, but it really didn't worked. I reinstalled and tried to first turn off all the layers and turn on again, but again, no sucess.

  7. Sol
    AddThis Samurai
    Plugin Contributor

    Posted 1 year ago #

    @dlameira - can you provide a link to your site so we can take a look at what code is being inserted? Thanks.

  8. dlameira
    Member
    Posted 1 year ago #

    Sol,
    could we talk by email? [email address moderated - these forums do not provide support via email]

  9. Srijith V
    AddThis Samurai
    Plugin Contributor

    Posted 1 year ago #

    @dlameira: We couldn't check with Gonzo theme as it's a premium theme. It will be helpful if you can provide dashboard access to your blog and see what's going wrong. You can send access to srijith[AT]addthis.com

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