Support » Plugin: Disk Usage Sunburst » V1.0.0: depending on the host the files size is not visible

  • Resolved doume

    (@doume)


    Hello,

    Just tried your plugin on 3 different hosts, 1 local and 2 production, all different in their configuration.
    On 2 of them, the size of the folders and files is visible on mouseover.
    On the last production one, it is not.
    Same behavior whatever the browser (Firefox, Chrome, Safari, Opera).
    Any idea of what is required in the host configuration to have the mouseover function of this plugin working?

    Edit: on all hosts JSON V1.2.1 and mouseover works well for everything else.

    D.

    https://wordpress.org/plugins/disk-usage-sunburst/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author RAIDBOXES

    (@raidboxes)

    Hi D.,

    that sounds strange. Can you post the output of the ajax request here? (If you don’t understand this technical question, please tell me!)

    Thanks,
    Marcel

    Thread Starter doume

    (@doume)

    Hello,

    I partly understand but it won’t be necessary.

    I did more tests and found out that, for the impacted host, plugin worked well after an install from within WP, but had a problem if installed using FTP (which was what I initially did).

    I redo the FTP install a few times, files size verification included, and at a certain point it finally worked, so even if I have no clue of the reason (FileZilla config is OK), I will put it on FTP transfer.

    Problem dismissed.

    D.

    Plugin Author RAIDBOXES

    (@raidboxes)

    Still strange… but… ok 😉

Viewing 3 replies - 1 through 3 (of 3 total)
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