• Resolved acleach

    (@acleach)


    Where a video is included in the Facebook timeline, a still image is shown by the plugin. The “Timeline” demo page appears to be broken but doesn’t contain video entries; the “Video” demo page shows these still images being overlaid by a “Play” icon which when clicked, links to the video on Facebook to play it.

    On my site, a click overlays the whole page with a gray layer with spinner, and nothing else happens. There’s no way of removing the layer.

    Google indexes the admin-ajax.php?action=PopupBox url which these images link to. Trying to go to the URL which Google reports actually generates a 500 error (which causes an alert to be reported in the Google Search Console). This may be the cause of the infinite wait for the spinner.

    Google’s issue can probably be fixed by adding a nofollow attribute to the link created for these images; indeed there’s probably no value in allowing them to index something appearing in a popup. The issue with PopupBox needs a code fix.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Hi,

    Please be informed that we have removed the PopupBox opening functionality from the Timeline in v1.2.1, see the following screenshot:

    Please try to save the feed, and try to clear the cache again.

    Thanks!

    Thread Starter acleach

    (@acleach)

    Thanks for the update.

    I changed the option to “Do nothing” (which caused entries to do nothing) and then back to “Redirect to Facebook” and it appears to have worked: clicking the still image now opens a new tab for Facebook. Hopefully, now that it no longer uses the admin-ajax.php call it should also fix Google’s issues.

    I’ll mark this as resolved once Google have confirmed all is well with their indexing.

    Plugin Support Zhanna Khachatryan

    (@zhannak)

    Hello dear @acleach,

    Do you sill have any issues with indexing the images?

    Thread Starter acleach

    (@acleach)

    No: there are no further issues with Facebook videos. I should have returned to this and marked it as resolved (which I will do now).

    Thank you for your attention here.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘v1.2.1 Timeline videos cause issues in PopupBox’ is closed to new replies.