Plugin Author
Sovrn
(@sovrn)
Hello @hardel,
Thank you for your inquiry and we apologize for any inconvenience this may be causing. We are actively investigating the issue and working on a solution.
Thank you for your patience in resolving this issue.
Regards,
Sovrn Support
Plugin Author
Sovrn
(@sovrn)
@hardel,
Just to quickly follow up. We were experiencing an issue that was inadvertently searching-everything a little too literally. Having said that, the fix we put in I don’t believe would have impacted the particular issue you’re experiencing.
If you wouldn’t mind, please update to the latest version of Search Everything(v8.1.9) and try that out. If that doesn’t fix your issue, if you wouldn’t mind letting us know what version of WordPress you’re on, along with the PHP version and a quick way we can replicate the issue we’d be happy to take a look.
Thanks!
Thread Starter
hardel
(@hardel)
Hi,
The update did not fix the issue. I am running PHP 7.0.17 with WP 4.7.3. I reverted back to SE v 8.1.6 – as ver 8.1.7 was also causing this issue.
Unfortunately, I am running a site member contest that ends today and can not leave my forum in a nonworking state. Here is the link: https://rockclass101.com/forums/
Drew
Plugin Author
Sovrn
(@sovrn)
Hello @hardel,
Our apologies for the inconvenience. We are still troubleshooting the issue and hope to have a resolution soon.
Please reach out to us at ea-support@sovrn.com at your earliest convenience, so we can resolve the issue that you are experiencing.
Regards,
Sovrn Support
Thread Starter
hardel
(@hardel)
Hi, any update on this? I see it has not been resolved yet. Thanks!