Support » Fixing WordPress » UX Builder doesn’t load

  • bartvissers

    (@bartvissers)


    Hello everybody,

    Except from the homepage, I suddenly can’t load the UX Builder on other pages on my website. It’s loading and loading..

    Does anybody know a solution?

    Would appreciate, thanks!

    https://vivi-padel.nl

    The page I need help with: [log in to see the link]

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  • Moderator t-p

    (@t-p)

    Looking at your site, you use flatsome theme.

    Hence, I assume you are referring to UX Builder - Flatsome

    Since you use a commercial theme or plugin and need support, please go to their official support channel. In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations: https://flatsome3.uxthemes.com/features/ux-page-builder/

    Forum volunteers are also not given access to commercial products, so they would not know why your commercial theme or plugin is not working properly. This is one other reason why volunteers forward you to the commercial product’s vendors. The vendors are responsible for supporting their commercial product. Commercial products are not supported in these forums.

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