Support » Plugin: HandL UTM Grabber » UTM’s not being passed in Gravity forms

  • Resolved thinkwired

    (@thinkwired)


    As the title says, for some reason the UTM’s are not being passed to Gravity Forms. I can see the “handl_” values you being captured and passed along but, not the UTM’s

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Haktan Suren

    (@haktansuren)

    might be a cache problem… can you send me the link for the website? Are you on WP Engine?

    I am not on WP Engine and it isn’t a cache issue (I’ve disabled cache to test).

    I’ve since written my own code and pulled the plugin. I did notice other people posting the same issue so, I figured I’d post.

    Plugin Author Haktan Suren

    (@haktansuren)

    I could help better if you could provide URL

    jaypee22

    (@jaypee22)

    Hello Haktan. I am also facing the same issue. The UTM values are not passed to gravity forms but the handl_ values are being passed. Do you already have a fix for this issue?

    Plugin Author Haktan Suren

    (@haktansuren)

    Hi @jaypee22 ,

    This could be due to multiple reasons, feel free to create a new support ticket and provide URL for the site in order for me to reproduce the problem. Thanks!

    Thanks. Will open a ticket for this issue. Hope you can help me out.

Viewing 6 replies - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.