Support » Plugin: HandL UTM Grabber » UTM Source not saved with # in the url

  • Resolved webieseg



    In order to track the leads in a landing page, I have installed the plugin with Ninja Forms. I receive well all the UTM data (medium, campaign, feed, content) except for the utm_source. Note that the URLs tracked I have are using # before the UTM data, not a ?.

    I have tested by replacing the # by the ? and the utm_source is saved.

    Do you have any idea why the utm_source is not saved when using # into the tracked URL?

    Thanks you in advance for your help.

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