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ITRO Popup Plugin
[resolved] UTF 8 Character Support (Vietnamese Characters) (6 posts)

  1. MNguyen
    Member
    Posted 1 year ago #

    Hi, Vietnamese characters do not render correctly with the popup, but English ones do. Is there a way to resolve the issue?

    For examples, please see http://www.choibongro.com

    Screenshots:
    Screen1
    Screen2

    https://wordpress.org/plugins/itro-popup/

  2. ITRO Team
    Member
    Plugin Author

    Posted 1 year ago #

    Hello,
    please can you check the collation of "itro_plugin_field"->field_value collation? If you have phpMyAdmin installed you can do it very easly.
    Please can you contact us via email? This is an old problem that we want to fix as soon as possible.
    Thank you!

  3. ITRO Team
    Member
    Plugin Author

    Posted 1 year ago #

    Please can you try this beta version?
    After installing the beta remember to insert again your text and save to overwrite the wronk collated text

  4. tespit
    Member
    Posted 1 year ago #

    I had the same problem with Turkish.

    "itro_plugin_field" comes with swedish as default.

    Changed it to Turkish (utf8_turkish_ci) it now works fine.

    Thanks.

  5. fakeartist
    Member
    Posted 1 year ago #

    Had the same problem. Installed the beta version. Now it works fine.

  6. ITRO Team
    Member
    Plugin Author

    Posted 1 year ago #

    We released a new version that fix this problem. So now from version 4.6.1 to up there will be no more issue with characters.

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