Support » Plugins » USPS WooCommerce Plug-In Help Needed

  • Is anyone familiar with WooCommerce? More specifically the USPS (united States Postal Service) shipping plug-in?

    My client is a clothing store that sells mostly t-shirts. The plug-in refuses to work unless items have both weight and dimensions specified. However t-shirts don’t really have dimensions because they can be folded any which way.

    How can I work this?

    [FYI I’ve asked WooCommerce, however seems they’ve dismantled new questions on their forums and you can only ask a directly help question now. My question hasn’t been answered yet, and my client is really really impatient.]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Set each product’s dimensions as the package dimension–USPS needs to know the size of the package in order to calculate shipping costs.

    If your client uses a flat rate envelope to send t-shirts, use flat rate shipping on those products instead of the calculator extension.



    Under Woocommerce > Settings > Shipping > USPS you see there are default fields for: Custom Box Height, Custom Box Length, Custom Box Width, Box Girth, and Box Weight.

    In my shop I set those to the average settings for my products and my USPS works fine. I haven’t tested it, but I am thinking that if there’s a product that’s much larger or much smaller and you set the dimensions per product, it would override those default settings.

    Slightly related question: Where did you manage to download the plugin? It’s not available on woocommerce’s website.

    Hi guys, I am having another problem with the plug-in, I have a client from France and a client from the US who tried to buy something from my shop and this is the message they are getting “Sorry, it seems that there are no available shipping methods for your state. Please contact us if you require assistance or wish to make alternate arrangements.” Everything was working fine a couple of weeks ago, People from the US and Saudi Arabia ordered from my website and things were fine.


    I purchased my plugin here:

    You can set up certain products to be shipped with usps in the shipping classes.

    This also allows you to ship flat rate items as well.

    You can also set up multiple custom boxes.

    They have also allowed shipping via envelopes.
    This allows me to put very small items into envelopes.

    It used to work perfectly, suddenly I have been getting emails from clients that their orders say “can not calculate your shipping” or something like that I can’t remember, so I tried it myself and tried to order, try it your self on my website you will get what I mean here try to order something and see, when you get to the info section you will see my problem

Viewing 6 replies - 1 through 6 (of 6 total)
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