Support » Plugin: WooCommerce Shipping & Tax » USPS Shipping Service / In-Cart Shipping Rates

  • Resolved pawdl


    We’re running WooCommerce 3.4, WooCommerce Services 1.16.1 and Jetpack 6.6.1.

    On the main WooCommerce settings page, General tab, shipping in not disabled. Then going to shipping tab and I cannot add WooCommerce Shipping Service to a zone even though a pop-up window is pointing it out. I have tried to disable/re-enable the plugins, but no help.

    I even see a banner letting me know that setup is complete:

    Setup complete.

    You can now enjoy automated tax calculation, live shipping rates, and shipping label printing.

    What am I missing? Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Yes, thank you for reply.

    Settings, General tab, Postcode / ZIP field has our zip code.

    Plugin Contributor Marcin


    Hi @pawdl

    Could you make sure that your store currency is set to USD? Live shipping rates are only available to the stores using that currency.

    Also, if you activated and connected the plugin after the 23rd of October, the live rates functionality will not be available as we have discontinued this service.

    Hi Marcin,

    I am using USD currency. I believe I had all installed/activated on Oct 20th or 21st. I played around with it for a few days trying to get it to work before giving up and posting the issue on this forum.

    Plugin Support dougaitken


    Automattic Happiness Engineer

    Hey @pawdl

    Did you get this resolved? Sorry for leaving you without a reply.

    If we can still help with anything, please do reach out to support.

    I’m going to mark this as resolved – if you have any further questions, you can start a new thread.


    Hi @dougaitken

    I don’t know that I would call this resolved, but I found out that the plugin no longer supplies live shipping rates. I thought we were setup before that date. I am no longer seeking a solution to this question. Thanks for checking.

Viewing 5 replies - 1 through 5 (of 5 total)
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