Using the API, how to add reply to ticket for customer

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  • Plugin Contributor Nikhil G

    (@nsgawli)

    2 years, 10 months ago

    Hello,

    Please verify that you are using correct auth_user and auth_token parameters. You will get those values from /login API.

    Thread Starter ggPixel

    (@ggpixel)

    2 years, 10 months ago

    Hi there,

    Thanks for the quick response.

    I am using the same login credentials for all requests. The problem is that we are logging guest tickets so I cant use the user’s credentials as its a guest user.

    How to get around this?

Viewing 2 replies - 1 through 2 (of 2 total)
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