Title: using runtime: html5
Last modified: December 19, 2017
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# using runtime: html5
* Resolved [Michael](https://wordpress.org/support/users/bazzarello/)
* (@bazzarello)
* [8 years, 6 months ago](https://wordpress.org/support/topic/using-runtime-html5/)
* Hello,
* I had not used my Nextgen for some time and now I noticed that there is a mistake.
When doing upload the message “Object” appears. And when you hover the mouse
over the button it starts sending the message “using runtime: html5”.
* The fact is that I am not able to upload images.
* I have been installing previous versions and only version 2.2.1 is working properly.
* Could you help me solve this problem?
* Note: I also installed version 2.2.20 that you provided through a link, but it
is also presenting the same problem.
Viewing 5 replies - 1 through 5 (of 5 total)
* Plugin Contributor [Imagely](https://wordpress.org/support/users/imagely/)
* (@imagely)
* [8 years, 6 months ago](https://wordpress.org/support/topic/using-runtime-html5/#post-9797592)
* [@bazzarello](https://wordpress.org/support/users/bazzarello/) – Please update
to the current release 2.2.30 and also make certain all of your other active
plugins, your current theme, and WordPress itself are all up-to-date.
* Thanks!
* – Cais.
* Thread Starter [Michael](https://wordpress.org/support/users/bazzarello/)
* (@bazzarello)
* [8 years, 6 months ago](https://wordpress.org/support/topic/using-runtime-html5/#post-9797615)
* Hello [@imagely](https://wordpress.org/support/users/imagely/),
* Thanks for the feedback!
* Yes, I had already done that. I always leave WordPress and the plugins up to
date. However, I had been updating the NextGen Gallery and had not noticed this
error yet. Only yesterday that I needed the plugin that I noticed the error.
* When I installed the latest version (2.2.30) I still deactivated all the plugins
to see if there was any incompatibility, but it still did not work.
* Do you have any tips?
* Here are the details of my site:
* Server Settings
* Operating System: Linux (64 Bit)
Server: Apache / 2.4.7 (Ubuntu) Memory usage:
68.03MByte MYSQL Version: 5.5.46-0ubuntu0.14.04.2 SQL Version: Not Defined PHP
version: 5.6.30-7 + deb.sury.org ~ trusty + 1 PHP Safe Mode: Off PHP Allow fopen
URL: On PHP memory limit: 3000 PHP Max Load Size: 64M PHP Max Post Size: 64M
PCRE Backtracking Limit: 1000000 PHP Max Script Run Time: 180s PHP Exif Support:
Yes (V1.4) IPTC PHP Support: Yes PHP XML support: Yes Graphic library
* GD Version: 2.2.3
FreeType Support: Yes FreeType Linkage: with freetype T1Lib
Support: No GIF Read Support: Yes GIF Create Support: Yes JPEG Support: Yes PNG
Support: Yes WBMP Support: Yes XPM Support: Yes XBM Support: Yes WebP Support:
Yes JIS-mapped Japanese Font Support: No
* Plugin Contributor [Imagely](https://wordpress.org/support/users/imagely/)
* (@imagely)
* [8 years, 6 months ago](https://wordpress.org/support/topic/using-runtime-html5/#post-9801153)
* [@bazzarello](https://wordpress.org/support/users/bazzarello/) – Please send
us a Bug Report ([https://imagely.com/report-bug/](https://imagely.com/report-bug/)…
please reference this topic) so we can get a better look under the page at your
site.
* Please include as many details as you can about your site and the issue at hand
so we can move on this as fast as possible.
* Thanks!
* – Cais.
* Thread Starter [Michael](https://wordpress.org/support/users/bazzarello/)
* (@bazzarello)
* [8 years, 6 months ago](https://wordpress.org/support/topic/using-runtime-html5/#post-9801468)
* Sent!
* Thank you! I’m waiting..
* Plugin Contributor [Imagely](https://wordpress.org/support/users/imagely/)
* (@imagely)
* [8 years, 5 months ago](https://wordpress.org/support/topic/using-runtime-html5/#post-9803782)
* [@bazzarello](https://wordpress.org/support/users/bazzarello/) – Thanks! Let’s
carry on in that Bug Report conversation for the time being.
* – Cais.
Viewing 5 replies - 1 through 5 (of 5 total)
The topic ‘using runtime: html5’ is closed to new replies.
* 
* [Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery](https://wordpress.org/plugins/nextgen-gallery/)
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* 5 replies
* 2 participants
* Last reply from: [Imagely](https://wordpress.org/support/users/imagely/)
* Last activity: [8 years, 5 months ago](https://wordpress.org/support/topic/using-runtime-html5/#post-9803782)
* Status: resolved