Support » Plugin: WooCommerce » Using html tag in email template

  • Resolved petebm



    I’m using my own email templates in a child theme, and having recently updated Woocommerce and copied the new templates over, I’ve lost the bold & line break formatting that I had, presumably because

    p><?php printf( __( “Thank you – your recent order . . .
    has been changed to
    <p><?php printf( esc_html__( ‘Thank you – your recent order . . .

    I’ve read up on esc_html, & from what I’ve understood, I think I can just revert to the previous non esc_html for those lines – but since I’m not an expert in this, I’d like to ask if I can. Or do I have to lose my formatting, as examples I’ve found of getting formatting in esc_html are beyond my skills!


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  • Plugin Support AW


    Automattic Happiness Engineer

    Hey there!

    You are correct, that you can change it back to use it without escaping, but I’d like to provide a bit of the background to why that’s used.

    escaping the html is a way to help promote safety in code, as it helps eliminate the damage that can be done by malicious code.

    you can read more here:

    Hopefully that helps! Have a great one!


    Thanks very much for the reply, which pretty much mirrored what I understood from reading about escaping. However, I hadn’t seen the reference to ‘wp_kses’ or ‘wp_kses_post’ before; am I right in thinking that I could use that to insert html tags – eg line breaks & bold text – in my custom email templates?


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