Support » Plugin: Site Kit by Google - Analytics, Search Console, AdSense, Speed » Using Google Web Stories and Site kit for analytics, no web story data is showin

  • Resolved jrobertse

    (@jrobertse)


    Hey please may you help, I have started using Google web stories but dont have any analytics data on it. Web stories says that Site kit will handle this but its not pulling through to Google analytics, please help.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Renee Johnson

    (@reneesoffice)

    @jrobertse thanks for your topic.

    I’m not seeing Site Kit’s Analytics snippet on your site or web story. It actually looks like you are using another method to insert the Analytics snippet on the site.

    Could you confirm whether the option to insert Site Kit’s snippet is toggled on or off under Site Kit > Settings > Analytics > Edit?

    Currently, the Web Stories plugin message displays this when it detects Site Kit is active. There is a fix planned to ensure that it detects when the Analytics module is active before the input field is disabled in its settings.

    Thread Starter jrobertse

    (@jrobertse)

    @reneesoffice you are right. It’s installed through Woocommerce analytics pro. In the Sote kit settings it says analytics is connected, but inserted by another plugin.

    So I need to wait for the fix?

    Plugin Support Renee Johnson

    (@reneesoffice)

    @jrobertse could you update to the recent version 1.3.0 of the Web Stories plugin? The fix referenced is included. Please let me know if you are able to edit the field in the Web Stories settings or if you experience the same.

    Thread Starter jrobertse

    (@jrobertse)

    @reneesoffice unfortunately doesn’t work still. Not seeing the data in analytics and it still advises that it is handled by site kit, and site kit says a different plugin inserted it.

    Plugin Support Renee Johnson

    (@reneesoffice)

    @jrobertse thanks for following up! I’ll confer with the team about your case and follow up as soon as I have more information.

    Plugin Support Renee Johnson

    (@reneesoffice)

    @jrobertse thanks for your patience as we looked into this. We’ll be looking at addressing this in the Web Stories plugin. You can subscribe to this Github issue for updates and we’ll also update you here when a fix is out.

Viewing 6 replies - 1 through 6 (of 6 total)
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