• Resolved andycrossley

    (@andycrossley)


    Hi. Big fan of the plug-in. Have used it for years on hundreds of different pages across my sports history website, with each page linking back to my e-Bay store to relevant inventory items, curated by using the Filter by Keyword tool under Advanced Options.

    Recently I noticed that the plug-in was not working across nearly my entire website. In the sections where the Short Code was pasted, nothing was displaying at all. In the past, there would be a “No Items Found” result (or words to that effect – I can’t remember exactly) if a particular item was not in stock. Now nothing displays at all where the plug-in should be, regardless of whether I have available inventory or not. There is just a blank space on the page as if there was no Short Code in use at all.

    After poking around and experimenting for a long time, I discovered that the plug-in still works fine if the Filter by Keyword tool is left blank! On one of the two URLs I have provided (Lynn Pirates page), you can scroll down to the heading “Lynn Pirates Shop” towards the bottom of the page. You will see that Auction Nudge is displaying and is properly linking to my e-Bay store. But it is displaying a half-dozen irrelevant results to the page, because I have left the Filter by Keyword field blank.

    On the other URL I have provided (Lynn Sailors), all settings are identical, except that I have entered a series of relevant terms in the Filter by Keywords field. They are entered using the following format: (Lynn Sailors,Lynn Pirates, Massachusetts Mad Dogs,North Shore Spirit). Nothing at all displays under the “Lynn Sailors Shop” heading, even though the Short Code is there.

    I have recreated this dynamic on numerous pages across my website. Not just the two I submitted as samples. The plug-in will only display now if the Filter By Keyword field is left empty. As soon as I add anything to that field, it vanishes again.

    Help please! Thank you

    • This topic was modified 11 months, 4 weeks ago by andycrossley.
    • This topic was modified 11 months, 4 weeks ago by andycrossley.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Joe

    (@morehawes)

    Hi @andycrossley,

    Thanks for reaching out and I am sorry to hear about the issue you are experiencing.

    The details you provided were very helpful and have enabled me to identify the cause of the problem and replicate on my end.

    I am actively working on this issue and will post here once I have released a fix.

    I appreciate your patience.

    Cheers,

    Joe

    Plugin Author Joe

    (@morehawes)

    Hi @andycrossley,

    I have just released version 7.1.2 of the plugin, which I believe fixes this issue. Please do let me know if this is not the case for you.

    Cheers,

    Joe

    Thread Starter andycrossley

    (@andycrossley)

    Joe –

    Brilliant! That update solved the problem. Really appreciate how responsive you were on this!

    Andy

    Plugin Author Joe

    (@morehawes)

    Hi Andy,

    I’m glad to hear that did the trick and you are very welcome.

    Reviews appreciated!

    Joe

Viewing 4 replies - 1 through 4 (of 4 total)
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