This may be a dumb question but.....
I am playing around with creating a theme that is an internal ticket system. I have created a custom post type for the tickets themselves and have custom taxonomies for department and milestone. For these, I can use a taxonomy.php file for displaying them and create a link to them with get_term_link().
I also have custom meta fields like 'Status' that can be set to open, closed, new, etc. My question is that if I want a user to be able to click on the meta tag and be taken to a page with all of the closed, open or new tickets how do I go about doing that? It doesn't seem to me that there is an equivalent get_term_link for meta data. And if there is such a function, what template file is the user redirected to?
Hopefully, this makes some sense. It doesn't seem to me that the Status should be a taxonomy and it should be stored in the custom field but maybe I am mistaken.
Many thanks for any replies.