Support » Plugin: Events Manager » Using _BOOKINGTICKETNAME in response email

  • Resolved plinth


    Hi, for events I’m creating two tickets types, one called ‘Attending’ and the other called ‘Not Attending’. This allows us to runs a sort of pre event registration.

    I configured the email system to use the ticket name in the response emails, so it reads something like this:


    This should output the following:

    John Smith plans to be "Not Attending" the SXSW event on 12-01-2013

    However, this doesn’t work – it only event outputs “Not Attending” as the booking ticket name. On closer inspection, on the help page, the description for the #_BOOKINGTICKETNAME placeholder says:

    #_BOOKINGTICKETNAME - Name of the ticket booked. Useful in single ticket mode, if multiple tickets are booked a random ticket is used.

    Personally I think that’s not very useful – displaying a random ticket name. Really? Or have I got this all wrong?

    Is there another way to display the chosen ticket name in the confirmation emails?

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