[Resolved] Using _BOOKINGTICKETNAME in response email
Hi, for events I’m creating two tickets types, one called ‘Attending’ and the other called ‘Not Attending’. This allows us to runs a sort of pre event registration.
I configured the email system to use the ticket name in the response emails, so it reads something like this:
#_BOOKINGNAME plans to be "#_BOOKINGTICKETNAME" the #_EVENTNAME event on #_EVENTDATES
This should output the following:
John Smith plans to be "Not Attending" the SXSW event on 12-01-2013
However, this doesn’t work – it only event outputs “Not Attending” as the booking ticket name. On closer inspection, on the help page, the description for the #_BOOKINGTICKETNAME placeholder says:
#_BOOKINGTICKETNAME - Name of the ticket booked. Useful in single ticket mode, if multiple tickets are booked a random ticket is used.
Personally I think that’s not very useful – displaying a random ticket name. Really? Or have I got this all wrong?
Is there another way to display the chosen ticket name in the confirmation emails?
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