Events Manager
[resolved] Using _BOOKINGTICKETNAME in response email (3 posts)

  1. plinth
    Posted 3 years ago #

    Hi, for events I'm creating two tickets types, one called 'Attending' and the other called 'Not Attending'. This allows us to runs a sort of pre event registration.

    I configured the email system to use the ticket name in the response emails, so it reads something like this:


    This should output the following:

    John Smith plans to be "Not Attending" the SXSW event on 12-01-2013

    However, this doesn't work - it only event outputs "Not Attending" as the booking ticket name. On closer inspection, on the help page, the description for the #_BOOKINGTICKETNAME placeholder says:

    #_BOOKINGTICKETNAME - Name of the ticket booked. Useful in single ticket mode, if multiple tickets are booked a random ticket is used.

    Personally I think that's not very useful - displaying a random ticket name. Really? Or have I got this all wrong?

    Is there another way to display the chosen ticket name in the confirmation emails?


  2. agelonwl
    Posted 3 years ago #

    you can try #_BOOKINGTICKETS instead then you can also modify it's template at wp-content/plugins/events-manager/templates/emails/bookingtickets.php

    to use templates: http://wp-events-plugin.com/documentation/using-template-files/

  3. Marcus
    NetWebLogic Support
    Plugin Author

    Posted 3 years ago #

    That placeholder is only useful if you're using single tickets, otherwise it grabs the first ticket if finds, since each event has x tickets, you need to use the one Angelo suggested as it iterates all the tickets in that booking.

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