Support » Plugin: Mailchimp for WooCommerce » Users synced as Transactional only

  • Resolved emilepukander

    (@emilepukander)


    Would like to know how we can add users from check-out after ticking the checkbox as subscribed to the newsletter rather than only giving them the status transactional.

    We have added the opt-in checkbox to the check-out page. Currently, all users that have accepted to be added to the newsletter are now marked as eligible for transactional emails.

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  • Plugin Author ryanhungate

    (@ryanhungate)

    @emilepukander are you using Double Opt In settings on your Mailchimp list? What you’re describing is not how the plugin should be acting – so it makes me think that you might be using GDPR fields possibly? Double Opt In?

    What version of the plugin are you using? As of this post, we’re on 2.5.1

    Plugin Support khungate

    (@khungate)

    Hi @emilepukander, we’re going to close out this ticket for now since it’s been a few weeks since we’ve been in touch.

    Please let us know if you still need any help and we’ll be glad to reopen and troubleshoot further. Please note, the best way to reach us is over at the GitHub plugin page: https://github.com/mailchimp/mc-woocommerce/. From there, you can receive direct responses from the development team, log new issues, download the latest version, and track existing support tickets.

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