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s2Member Framework (Member Roles, Capabilities, Membership, PayPal Members)
User's role stays the same after expiration date (1 post)

  1. AuctionsTX
    Member
    Posted 1 year ago #

    Hi,

    I have membership site that was using the "members" plugin. We recently added S2Member but I'm having an issue.

    When we set up the "members" plugin, we had two roles: Paid Member & Subscriber.

    When my programmer set up S2Member, he created new roles: Level 1, Level 2, Level 3 but didn't set up a level 0 role. He told me that when a member's account expired, their role would change from Level (1,2,3) to subscriber. Unfortunately, the user's role is not changing.

    Any ideas why the user's role isn't changing when their account expires?

    http://wordpress.org/plugins/s2member/

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