Support » Plugin: WP User Manager - User Profile Builder & Membership » users need to reset their password often

  • Resolved francois54

    (@francois54)


    The system seem to forget or lost password, and our users need to reset their password often.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Alessandro Tesoro

    (@alessandrotesoro)

    Hi @francois54

    There is no such issue in WPUM nor any automated system that “erases” users passwords. Your users are either resetting passwords for real or something else on your site might be causing the issue.

    francois54

    (@francois54)

    We found the problem. It was on our side. Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘users need to reset their password often’ is closed to new replies.