Support » Plugin: WP GDPR » Users do not receive link and I do not receive requests

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor kevinume

    (@kevinume)

    Hello,

    Are you running a caching plugin on your website? Which version of wp-gdpr are you running and what theme are you using?

    I don’t use a caching plugin. I use version Versie: 1.5.7. The theme is Responsive Pro 2.0

    Plugin Contributor kevinume

    (@kevinume)

    Could you disable all plugins (except WP-GDPR ) and see if this fixes the issue?
    Im noticing the following javascript error on your website :
    Request header field X-Requested-With is not allowed by Access-Control-Allow-Headers in preflight response.

    Please keep us updated,
    Kevin

    I will not disable all plugins (security, spam, etc). For me, this is not an option.

    Plugin Contributor kevinume

    (@kevinume)

    Do you have a staging environment where you can test this?
    Or are you able to try it for the plugins that are not security/spam/necessary? You can put your site in quick maintenance mode to do this so your visitors dont get errors.

    Kind regards,
    Kevin

    Hi Kevinume,
    I de-activated several plugins and tested it. Now it works!

Viewing 6 replies - 1 through 6 (of 6 total)
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