Support » Plugins and Hacks » WPtouch Mobile Plugin » users can't see website

users can't see website

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  • Plugin Author BraveNewCode Inc.



    What mobile devices are your users experiencing the behavior in? If possible, please share the URL of the website in question and we’ll be happy to take a look. Thank you.

    I’m having similar problems. I don’t know exactly when the problem started as demand for the website (http://www.welshcurling.org.uk/) is very seasonal and we are currently off-season. WPtouch now just displays a blank screen after loading the correct faviccon. I have temporarily disabled WPtouch as the main site is working fine…

    Plugin Author BraveNewCode Inc.


    There may be a conflict preventing your mobile theme from displaying. To isolate which plugin(s) may be contributing to the trouble, deactivate all except WPtouch from within the WordPress Plugins area, clear your browser cache and local data then test.

    If WPtouch functions well, you may then enable the rest of your plugins one at a time, repeating the process, until you can identify which is/are causing the problem.

Viewing 3 replies - 1 through 3 (of 3 total)
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