Title: Users can’t edit profiles
Last modified: May 16, 2021

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# Users can’t edit profiles

 *  Resolved Anonymous User
 * (@anonymized-18726887)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/users-cant-edit-profiles/)
 * Hello Community,
 * I’m responsible for the administration of a website of an organization I am part
   of. The website has a private Membership area which isn’t working correctly. 
   It has been handed over to me like this.
 * Members who are approved after their registration should actually be able to 
   edit additional profile information. But since a while, when hitting “Edit”, 
   only the username is shown, without the forms to fill out.
 * Members who already registered before this problem occured, have all information
   shown in their profile when looking in the member list, though when they’re trying
   to edit their profile, they get the same problem.
 * The website is using the Ultimate Member Plugin. The Website is running all the
   latest updates.
 * I’ve added a few screenshots which I hope, help to solve the problem. They’re
   in german, if any translation is needed, please let me know.
 * Unfortunately my WordPress experience is very limited, but I hope to be able 
   to solve the problem with your help. If any additional information are needed,
   please tell me – in the best case with a detailed explanation for “beginners”.
 * [⌊WP1⌉⌊WP1⌉[
 * [⌊WP2⌉⌊WP2⌉[
 * [⌊WP3⌉⌊WP3⌉[
 * [⌊WP4⌉⌊WP4⌉[
 * [⌊WP5⌉⌊WP5⌉[

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Contributor [Champ Camba](https://wordpress.org/support/users/champsupertramp/)
 * (@champsupertramp)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/users-cant-edit-profiles/#post-14451466)
 * Hi @wpig
 * Could you please provide a screenshot of the Profile form settings? Did you assign
   the Profile form to specific role? Please go to WP Admin > Ultimate Member > 
   Forms > Edit a Profile form > see “Customize this form?” section.
 * Regards,
 *  Thread Starter Anonymous User
 * (@anonymized-18726887)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/users-cant-edit-profiles/#post-14453338)
 * Thanks for your reply!
 * Members are put into the roles “Aktives Mitglied” or “Alumni”. Both should be
   able to edit their profiles. I added the screenshot you need plus a screenshot
   for the User roles. If you need any further information or translation please
   let me know.
 * Thank you!
 * [⌊WPFormular⌉⌊WPFormular⌉[
 * [⌊WPBenutzerrollen⌉⌊WPBenutzerrollen⌉[
 *  Plugin Contributor [Champ Camba](https://wordpress.org/support/users/champsupertramp/)
 * (@champsupertramp)
 * [5 years ago](https://wordpress.org/support/topic/users-cant-edit-profiles/#post-14570082)
 * Hi @wpig
 * Sorry for the late response. Just checking if you are still having issues?
 * How many roles are assigned to your test user? If there’s more than 1 role, you
   need to make one of the roles a Primary role by adding a Priority Number in the
   User Role settings > Priority Number.
 * Regards,
 *  Plugin Contributor [Champ Camba](https://wordpress.org/support/users/champsupertramp/)
 * (@champsupertramp)
 * [5 years ago](https://wordpress.org/support/topic/users-cant-edit-profiles/#post-14577842)
 * Hey there!
 *  This thread has been inactive for a while so we’re going to go ahead and mark
   it Resolved.
 * Please feel free to re-open this thread by changing the Topic Status to ‘Not 
   Resolved’ if any other questions come up and we’d be happy to help. 🙂
 * Regards,

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Users can’t edit profiles’ is closed to new replies.

 * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947)
 * [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin](https://wordpress.org/plugins/ultimate-member/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ultimate-member/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ultimate-member/)
 * [Active Topics](https://wordpress.org/support/plugin/ultimate-member/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ultimate-member/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ultimate-member/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [Champ Camba](https://wordpress.org/support/users/champsupertramp/)
 * Last activity: [5 years ago](https://wordpress.org/support/topic/users-cant-edit-profiles/#post-14577842)
 * Status: resolved