Events Manager
[resolved] Users can't cancel after booking end date (4 posts)

  1. kampmann
    Posted 1 year ago #

    Users that have a confirmed booking for an event do not see a cancel button when the availability date for booking is past.

    I know this should be working, just wondering what to do.



  2. gelo_nwl
    NetWebLogic Support
    Posted 1 year ago #

    by 'booking end date', did you mean the booking cut-off date?

  3. kampmann
    Posted 1 year ago #

    Yes, the cut-off date. I highlighted the box in the image.


  4. caimin_nwl
    NetWebLogic Support
    Posted 1 year ago #

    Just to clarify: Users can't cancel their booking in the period between the booking cut-off date and the start of the event?

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