Title: Users cannot register
Last modified: March 2, 2019

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# Users cannot register

 *  Resolved [fullenchilada](https://wordpress.org/support/users/fullenchilada/)
 * (@fullenchilada)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/users-cannot-register-5/)
 * Hey guys,
 * when people try to sign up at my website they keep on getting the following error
   message:
 * Sorry XXX, your request cannot be processed.
    For security reasons, it was blocked
   and logged.
 * [NinjaFirewall]
 * If you believe this was an error please contact the
    webmaster and enclose the
   following incident ID:
 * [ #XXXX ]
 * Allowing users to register is not blocked so i dont understand where that message
   is coming from. Looking forward to hearing from you.
 * H.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fusers-cannot-register-5%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [nintechnet](https://wordpress.org/support/users/nintechnet/)
 * (@nintechnet)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/users-cannot-register-5/#post-11268894)
 * Hi
 * By default, user registration is not blocked.
    Did you check the firewall log?
   It will show why it was blocked. Look for the incident ID in the log. (see the“
   Blocked visitors” section at [https://nintechnet.com/ninjafirewall/wp-edition/help/?troubleshooting](https://nintechnet.com/ninjafirewall/wp-edition/help/?troubleshooting))

Viewing 1 replies (of 1 total)

The topic ‘Users cannot register’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [nintechnet](https://wordpress.org/support/users/nintechnet/)
 * Last activity: [7 years, 2 months ago](https://wordpress.org/support/topic/users-cannot-register-5/#post-11268894)
 * Status: resolved