Title: users cannot place orders while plugin is active
Last modified: April 10, 2018

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# users cannot place orders while plugin is active

 *  [BJ](https://wordpress.org/support/users/kossahl/)
 * (@kossahl)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/users-cannot-place-orders-while-plugin-is-active/)
 * We just encountered a critical problem with the Paymatch plugin on our shop. 
   I had to deactivate the Plugin to restore Shop functionality.
    Symptoms are as
   follows:
 * when placing an order in the frontend the user sees the checkoutpage again with
   additional `Internal Server Error` displayed in a infobox.
 * when i turn on WordPress debug messages it shows a `SyntaxError: JSON.parse: 
   unexpected character at line 1 column 1 of the JSON data` error in the frontend
   and in the webconsole (Firefox) I can see a `Unable to fix malformed JSON in 
   checkout.min.js:1:8274` message. `checkout.min.js` is a core woocommerce file.
 * In the Paymatch plugin logs I see an `add orders post failed with WP_Error: cURL
   error 60: SSL certificate problem: certificate has expired` everytime a order
   is placed
 * additionally when reactivating the plugin after deactivating it it shows `failed
   to create orders_queue table`, `failed to create transactions table` and `failed
   to create matches table`
 * Our sites Certificate is valid and has not expired yet.
    Deactivating the Plugin
   solved all errors.

The topic ‘users cannot place orders while plugin is active’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/easymatch-for-woocommerce.svg)
 * [PayMatch](https://wordpress.org/plugins/easymatch-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/easymatch-for-woocommerce/#faq)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/easymatch-for-woocommerce/unresolved/)
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 * 0 replies
 * 1 participant
 * Last reply from: [BJ](https://wordpress.org/support/users/kossahl/)
 * Last activity: [8 years, 2 months ago](https://wordpress.org/support/topic/users-cannot-place-orders-while-plugin-is-active/)
 * Status: not resolved