Support » Plugin: Awesome Support - WordPress HelpDesk & Support Plugin » Users can not register with unicode name

  • It seems that your plugin create user_login based on user entered name and family,is it right? if so there is a big problem for RTL languages.
    when user enter Unicode name plugin occurred an error that say:”Cannot create a user with an empty login name”

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  • Plugin Author awesomesupport

    (@awesomesupport)

    Hi:

    Thanks for the bug report. I’ll add it to our bug list. Unfortunately we don’t have any one on staff who can read a RTL language so it’s probably going to be a while until someone picks up the ticket in github and fixes it.

    The github issue is located here: https://github.com/Awesome-Support/Awesome-Support/issues/507

    Thanks again for the report.

    To test you can copy/paste this values:
    Name : چخبر
    Family : خوبی
    Email : any email
    Password : any password

    Just a suggest!
    You can add another extra field at the top of register form for “username” so users can select their own username.
    And this option can be controlled from admin area also.
    Or for simplification, username can be made from email and not from name family combination.

Viewing 3 replies - 1 through 3 (of 3 total)
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