Support » Networking WordPress » Users are unable to activate the sites they sign-up for

  • Resolved PC

    (@pranayachaudhary)


    The users who signup for a site on my wordpress multisite are not able to activate using the activation e-mail sent to them. When they try to activate, it says that user registration is currently disabled

    on the contrary, when they just signup for a username, they are able to activate it.

    Please advise
    Cheers
    Pranaya

Viewing 11 replies - 1 through 11 (of 11 total)
  • Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    Lead Plugin Wrangler

    Have you tried turning off all your plugins?

    PC

    (@pranayachaudhary)

    Yes Already tried.

    The only reason I could figure out is that the activation e-mail contains the the subdomain link eg http://www.subsite.mainsite.com/wp-activate.php/XXXXXX
    instead of the main site link eg http://www.subsite.mainsite.com/wp-activate.php/XXXXXX

    When I remove the subsite name from that link and try without that, I am able to activate that site…

    Any suggestions on how to check why the activation email contains the subsite link

    Cheers
    PC

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    Lead Plugin Wrangler

    You didn’t mess around and change your main site ID did you? (those two links are the same, I’m assuming the second was meant to be http://www.mainsite.com/wp-activate…. )

    PC

    (@pranayachaudhary)

    Yeah, you are right, the second was meant to be http://www.mainsite.com/wp-activate

    and how would I check whether what my mainsite Id is. I do not remember making any changes like that.

    And just to do some R&D, I removed the subsite name from the link, that way I was able to activate the subsite, but after that the password being sent to me, is not working.

    Please advise

    Cheers
    PC

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    Lead Plugin Wrangler

    No plugins… nothing in mu-plugins?

    PC

    (@pranayachaudhary)

    Nups,

    Disabled all of them. No redirect plugis as well.. So right now, no plugins at all.

    PC

    (@pranayachaudhary)

    Added the below in wp-config.php as advised in the multisite setup

    define( 'MULTISITE', true );
    define( 'SUBDOMAIN_INSTALL', true );
    $base = '/';
    define( 'DOMAIN_CURRENT_SITE', 'xxxxx.com' );
    define( 'PATH_CURRENT_SITE', '/' );
    define( 'SITE_ID_CURRENT_SITE', 1 );
    define( 'BLOG_ID_CURRENT_SITE', 1 );
    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    Lead Plugin Wrangler

    That makes no sense at all. Did it EVER work?

    PC

    (@pranayachaudhary)

    No for this install it never worked, however for my other multisite installs, they are working fine. and I made no mistakes while I installed these networks. Same steps and settings were followed

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    Lead Plugin Wrangler

    You don’t have any extra, complex, redirects in your .htaccess?

    PC

    (@pranayachaudhary)

    Nothing apart from the below

    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ - [L]
    
    # uploaded files
    RewriteRule ^files/(.+) wp-includes/ms-files.php?file=$1 [L]
    
    RewriteCond %{REQUEST_FILENAME} -f [OR]
    RewriteCond %{REQUEST_FILENAME} -d
    RewriteRule ^ - [L]
    RewriteRule . index.php [L]
Viewing 11 replies - 1 through 11 (of 11 total)
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