users are not able to access any content after enrolling the course

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support brianvu-tp

    (@briantp)

    2 years, 8 months ago

    Hi,

    We checked and see have an error js on your site, please try to switch to the default theme, disable each plugin to check.

    Thanks & Regards,
    ThimPress – Customer Service

    wafufmg

    (@wafufmg)

    2 years, 8 months ago

    I have the same problem. Students are enrolled in the course and can log in. However, all lessons are locked to the enrolled student (padlocks). I turn off all plugins, no sucess (except Learpress, of course). Previews lessons works, but my course is payed. My WordPress version is the newest.

    wasneyferreira.com.br/cursos-waf-psicologia/psicologia-do-comportamento/aprenda-analisar-comportamento

    • This reply was modified 2 years, 8 months ago by wafufmg.
    Plugin Support brianvu-tp

    (@briantp)

    2 years, 8 months ago

    Hi,

    Please go to your WordPress dashboard -> LearnPress -> Order and be sure the order has status completed.

    wafufmg

    (@wafufmg)

    2 years, 8 months ago

    Thanks. The order status is completed. The problem continuing. Students can log in (enrolled in the course), but lessons locked (padlocks). When they click on “Start Now”, nothing occurs. I tryed ALL kind of users of WP, no sucess. When the lesson is “preview”, this work fone (However, the course ia payed). Would you like to get in the LMS system? Send me a email here.

    wasneyferreira.com.br/cursos-waf-psicologia/psicologia-do-comportamento/aprenda-analisar-comportamento

    • This reply was modified 2 years, 8 months ago by wafufmg.
    aioramones

    (@aioramones)

    2 years, 8 months ago

    I have the same problem. Have someone solved it?
    I’m having lot of problems with learnpress 🙁

    espritdesignweb

    (@espritdesignweb)

    2 years, 8 months ago

    J’ai le même problème, a t’il était résolu pour vous? merci

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘users are not able to access any content after enrolling the course’ is closed to new replies.