• Resolved johnpaulmains

    (@johnpaulmains)


    So we want users to be manually reviewed before approval in UM (free version and latest version at the moment with latest WordPress and Salient theme), and we have that setting set for Subscribers. Registering a new user works, but they are being auto approved no matter what setting I set for Subscribers. Is there a fix for this?

    The page I need help with: [log in to see the link]

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  • Plugin Support Aswin Giri

    (@aswingiri)

    Hello @johnpaulmains

    Please check your role settings. Please find “Registration Options” section in role settings page and set “Registration Status” to “Require Admin Review”.

    Thread Starter johnpaulmains

    (@johnpaulmains)

    Yep. Did that already but to no effect. Other ideas?

    Plugin Support Aswin Giri

    (@aswingiri)

    Hello @johnpaulmains

    Can you please also do a theme/plugin conflict test on your site? If you have another plugin that adds functionality after registration, that might be overriding the UM action. Please follow this link for help.

    Plugin Support Aswin Giri

    (@aswingiri)

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to re-open this thread if any other questions come up and we’d be happy to help. 🙂

    Regards

Viewing 4 replies - 1 through 4 (of 4 total)
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