Usernames/Passwords Changed throughout - cannot access (3 posts)

  1. suzbinky
    Posted 4 years ago #

    Had a template installed. I added new users to the admin. Then, the install company reset users so I was locked out. Had them reset, they did and I got in. I added three user accounts, tested, they worked. Then, after a while, I was done, went to log back in and none of the new logins nor the admin/admin work.

    Try to send myself email reminder and I get a notice stating:
    The e-mail could not be sent.
    Possible reason: your host may have disabled the mail() function...

    This is hosted with GoDaddy, so they cannot support it, especially since in had a 3rd party get in there.
    I have FTP access, cannot get into phpmyadmin because it relies on same usertable. Where can I go to hack into the system to view usertable or reset login? WP settings on Godaddy show the username/password I expect, yet I cannot get in. Tried three browsers.

  2. esmi
    Forum Moderator
    Posted 4 years ago #

    cannot get into phpmyadmin because it relies on same usertable

    That's definitely a hosting issue!

  3. suzbinky
    Posted 4 years ago #

    You are so right - Windows server - yuck. Migrating over and problem should be solved. Thanks for the quick reply.

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