• Resolved Becky Melton


    In you screenshots, the profile headers display the members’ first and last names. However, in my installation, the Username is display instead. I have checked that the “Display name publicly as” field is not set to the username, so not sure how this configured.

    Is there a setting that I am missing? Can you help?

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  • Plugin Contributor profilegrid


    If firstname or lastname field is missing in the form, in this case only username will be displayed.
    Please create firstname and lastname fields in your form. If you are still having issue in this please create a support ticket here.

    • This reply was modified 3 years, 11 months ago by profilegrid.

    Yes, I do have first_name and last_name fields in my form, but maybe I am missing something. Thanks for your response. I will submit a ticket.

    I see that the latest update of your plugin has fixed the this problem. Thank you so much for your help!

Viewing 3 replies - 1 through 3 (of 3 total)
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