• I have always used the username “Admin” to log into our site at this URL. None of our email accounts seem to be associated with this account, so I’m unable to recover the username or reset the password (even though I know the password hasn’t changed).

    I’m also having the same issue with our other site http://www.redantspantsfoundation.org/wp-login.php as well.

    Any ideas?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    This article lists 7 completely different ways to reset your password. Any one of them will work and do the job. Find the one that’s right for you and use that: https://codex.wordpress.org/Resetting_Your_Password

    Using “admin” as the admin user of your site is not a great idea!

    Please never use the default “admin” username. Hackers know that ships with core and will use it to gain access to your site.

    This page in Codex provides a number of ways to reset your password:

    https://codex.wordpress.org/Resetting_Your_Password

    You should be able to manage it using one of those methods.

    Thread Starter yahooforponies

    (@yahooforponies)

    Thank you, I have read this page before doing this post and I do not have the expertise required for most of the fixes.

    On the first, I can’t get to the Admin screen, so that’s moot.
    Tried the second, but it’s not recognizing any of our emails.
    I don’t know how to use any of the other suggestions.

    Why would my login just suddenly stop working?

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Use the phpmyadmin approach via your HOSTING control panel.

    Why would it stop working? Possibilities are a hack, a security action taken by your host blocking “admin” as a login, a problem with your database, and more.

    Thread Starter yahooforponies

    (@yahooforponies)

    Thanks so much, Steve. I was able to figure this out via phpmyadmin through my hosting panel.

Viewing 5 replies - 1 through 5 (of 5 total)
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