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Username and password

  • mixxutns

    @mixxutns

    I recently started working for a small multi-business environment, and my job there would be to manage the company’s webpage, which is wordpress-powered.
    The problem is, that the person who made the webpage doesn’t work there anymore and my boss, the owner of the company, doesn’t know the username, the password or the email address used.
    Is there any way for her to get the info back?
    For example if she sent an email to someone from the company’s email?

    The webpage is: http://www.kamahouse.net

Viewing 10 replies - 1 through 10 (of 10 total)
  • esmi

    @esmi

    Forum Moderator

    mixxutns

    @mixxutns

    That one is about resetting my password, but unfortunately it’s useless to do that if I don’t know the username.

    esmi

    @esmi

    Forum Moderator

    Check the wp_users table for the user with the id of 1. That’s the primary admin user.

    mixxutns

    @mixxutns

    I don’t have access to the databse 🙁

    mixxutns

    @mixxutns

    So is there no way that wordpress could reset the password and username and link/send them to my boss’ email which is connected to the website?

    esmi

    @esmi

    Forum Moderator

    Nope.

    mixxutns

    @mixxutns

    So what possibility do I have, if I don’t know the username, password or email and I have no access to MySQL, phpMyAdmin or FTP.
    There has to be some way right?

    The user name here is admin, but it is not enough without an email.
    Anyway, if your company wants to have functioning website, it have to have contacts of the host provider support. They can help you with an access to the control panel.

    The passwords given by the host provider don’t work either.

    sorry, wrong username.

    The passwords given by the host provider don’t work either.

Viewing 10 replies - 1 through 10 (of 10 total)
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