{user_ip} SmartTag has stopped working
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A few days ago all the WPForms on all our web sites began returning the SERVER IP instead of the USER IP in the email notification.
We have the forms set up to include the {user_ip} SmartTag at the bottom of the message area. We are using WPForms Lite and on a Windows 2016 box. Nothing has changed. This is a deal breaker when it comes to using the plugin as we need to be able to know the spammers IP when we get form spam.
We have added another field to a test WPForm and if we place the {user_ip} SmartTag into a single text field it DOES return the USER IP. It is only when it is included after the {all_fields} {user_ip} in the message area that it returns the SERVER IP where the form was sent from.
We have used another form plugin and it does return the USER IP. So it appears that it is only the WPForms plugin that has this problem of returning the wrong IP.
AT this point if we cannot get this resolved we are going to have to change over to the other form plugin and redo all our forms. We are not looking forward to that – but we will have no choice.
Other than this new issue we have been very happy with WPForms and recommend it to all our hosting clients.
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