Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author WisdmLabs

    (@wisdmlabs)

    Hi,

    The Edwiser bridge plugin is compatible with PHP versions 5.3+ only. You may be facing this issue if you a PHP version older than 5.3.

    If you are using PHP 5.3+ and still facing this issue, you can feel free to contact us at support@wisdmlabs.com

    Regards,
    Team Wisdmlabs

    Thread Starter tanoma

    (@tanoma)

    Hi my php is 5.6.20

    Plugin Author WisdmLabs

    (@wisdmlabs)

    Hi,

    Are you using WordPress multisite or single site? Feel free to contact us at support@wisdmlabs.com

    Regards,
    Team Wisdmlabs

    Thread Starter tanoma

    (@tanoma)

    Single site

    Plugin Author WisdmLabs

    (@wisdmlabs)

    Hi,

    Can you tell me which WordPress version are you using?

    Regards,
    Team Wisdmlabs

    Thread Starter tanoma

    (@tanoma)

    last version
    4.5.3 italian

    Plugin Author WisdmLabs

    (@wisdmlabs)

    Hi,

    Have you updated the plugin to its latest version? If not, I would recommend you to update to its latest version.

    Regards,
    Team WisdmLabs

    Thread Starter tanoma

    (@tanoma)

    same problem after update

    Plugin Author WisdmLabs

    (@wisdmlabs)

    Hi,

    Can you tell me which users tab is missing from your site? The one visible on the main Dashboard page or the one which is inside Edwiser Bridge > Settings > Synchronization page?

    If the users tab inside Edwiser Bridge plugin is missing, then can you please try to reinstall the plugin? Delete the Edwiser Bridge from your plugins directory and download a fresh copy from http://www.edwiser.org. If you still face the issue, you can contact us at support@wisdmlabs.com

    Regards,
    Team WisdmLabs

    Plugin Author WisdmLabs

    (@wisdmlabs)

    Hi,

    Since we didn’t get a reply from you, we consider this issue is resolved. If you are still facing this issue or any new issue, you can send them at support@wisdmlabs.com or you can raise a new thread.

    Regards,
    Team Wisdmlabs

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘User sync’ is closed to new replies.