• Resolved TrevorVB

    (@trevorvb)


    How can one link a survey to the already users of the site ?
    In Other words I need a survey done by each “user” which will be sent to the admin email and each email must have the user info. It must NOT be necessary for each user to re send their details as we already have it.

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 18 total)
  • Plugin Support sumitsanadhya

    (@sumitsanadhya)

    Hi @trevorvb

    It means you want every user can participate in the quiz once only. Correct me if I am wrong.

    It will be good if you can share more information so I will check and help you to find a solution.

    Regards,
    Sumit

    Thread Starter TrevorVB

    (@trevorvb)

    Yes every “REGISTERED user” (You have to be registered to use the site) Must do the survey.

    Plugin Support sumitsanadhya

    (@sumitsanadhya)

    Hi @trevorvb

    The QSM uses the default registration process of WordPress. There is no seperate registration option available in QSM.

    In QSM there is an option that only registered users can take the quiz only.

    Please check the below-given documentation link for your reference.

    https://quizandsurveymaster.com/docs/v7/options-tab/#require-user-login

    Let me know if you need more help.

    Regards,
    Sumit

    Thread Starter TrevorVB

    (@trevorvb)

    ok Great Ill look into that. Strangely I asked them and they said it was not possible. As did ALL other survey plugins. Thank you

    Thread Starter TrevorVB

    (@trevorvb)

    Maybe you refer to an old version as they new version has no option tabs as shown in your short cut !!

    Thread Starter TrevorVB

    (@trevorvb)

    Hi Its seems every time i click on “quizzes and surveys” it takes me to “squirely SEO” Here is definately a problem.
    I removed the SEO now I can actually get to the tabs mentioned.
    Ill test it out and let you know Thank you

    Thread Starter TrevorVB

    (@trevorvb)

    Actually what I’m asking for is the details of the user NOT whether only the user can do the survey or not. DID YOU NOT READ THE QUESTION ? I have noticed however under emails You can insert template variables that has the info i need But a new problem is surfacing and that is some setting save and others dont and if you setup login users view only and remove it It will never remove This plugin is actually not good at all

    Thread Starter TrevorVB

    (@trevorvb)

    When you go to view quiz It only shows LEAVE A REPLY not the actual questions even though view by users is selected and there is no PUBLISH after any changes So i dont know if its automatically publishing I don’t believe it is !! Regardless of what changes i make it constantly says the setup is incorrect. I’ve deleted the survey and redone a new one with all standard setting Its still show that its incorrectly setup. Personally i believe this plugin is faulty

    Plugin Support sumitsanadhya

    (@sumitsanadhya)

    Hi @trevorvb

    I need to discuss this with my development team as it seems like a special case. Hopefully, I will get back to you with the solution.

    Regards,
    Sumit

    Thread Starter TrevorVB

    (@trevorvb)

    After deleting form AGAIN and creating a simple form Its now not showing the “incorrect setup” However does not show the form on the website Even though login user has been disabled. On the website It briefly shows then disappears everytime i clear the cache

    Plugin Support sumitsanadhya

    (@sumitsanadhya)

    Hi @trevorvb

    Our development team investigated and found out that someone with the issues that you are having can be due to plugin conflicts.

    You can use the following document to detect it :
    https://quizandsurveymaster.com/how-to-identify-theme-plugin-conflict-with-qsm

    Also, regarding your special request that every registered user need to and must do the quiz, I am afraid that this is not possible now and would need a custom code to achieve this.

    Besides that, please submit step-by-step instructions, screenshots, and an error log of the issue related to the form disappearing.

    Regards,
    Sumit

    Thread Starter TrevorVB

    (@trevorvb)

    Ive tried to see if there is a clash there is not This plugin is certainly faulty
    It seems the developers have no clue what they doing The site powerscore.africa is only a 3 page simple website yet your survey form is completely and absolutely useless. Noting works as it should The form doesnt even show on the website regardless of it being set for users or not. I cant delete the plugin and reinstall because it loads the same shit instead of a complete refresh Is there a method to refresh and reload ?

    Plugin Support sumitsanadhya

    (@sumitsanadhya)

    Hi @trevorvb

    We are trying to investigate the issue and we need more help from your side. We would really appreciate it if you could provide step-by-step instructions to reproduce the issue along with debug logs.

    Regards,
    Sumit

    Thread Starter TrevorVB

    (@trevorvb)

    – I need every user/subscriber “registered” on the site to do a survey
    – The survey must not ask user/subscriber AGAIN for the details already submitted when registering as user/subscriber!
    – When the survey is submitted the submission must include the details automatically of the user/subscriber. (only NAME PHONE AND EMAIL)

    It can not be explained any clearer !

    Plugin Support sumitsanadhya

    (@sumitsanadhya)

    Hi @trevorvb,

    Please check the below-given points regarding your issues.

    Q1. I need every user/subscriber “registered” on the site to do a survey.

    Ans: In QSM there is an option “Require User Login” by using that option only users that have an account on your website can access the quiz.

    I request you to please check the below-given link for more details related to this option.

    https://quizandsurveymaster.com/docs/advanced-topics/requiring-a-user-to-be-logged-in/

    Q2. The survey must not ask user/subscriber AGAIN for the details already submitted when registering as user/subscriber!

    Ans: In QSM there is an option “Show Contact Form To Logged In Users” please disable this option. The information will still get saved if the option is disabled.

    You can check more details on the below-given link.

    https://quizandsurveymaster.com/docs/v7/options-tab/#show-contact-form-to-logged-in-users

    Q3. When the survey is submitted the submission must include the details automatically of the user/subscriber. (only NAME PHONE AND EMAIL)

    Ans: On the results section of the quiz you will be able to see the information about who submitted the quiz. You can access the user details along with quiz results.

    Do let me know if you need more help. We are here to assist you.

    Regards,
    Sumit

Viewing 15 replies - 1 through 15 (of 18 total)
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