Title: User Support Forum – closed?
Last modified: April 22, 2026

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# User Support Forum – closed?

 *  [alathea9](https://wordpress.org/support/users/alathea9/)
 * (@alathea9)
 * [3 weeks, 3 days ago](https://wordpress.org/support/topic/user-support-forum-closed/)
 * In searching for the solution to the issue with the menu anchors which are not
   working in spite of everything being set up correctly – I came across some posts
   in the Kadence User Forum. I was going to post there, but it says that this forum
   was closed some time ago.
 * I am running out of time (already past the deadline) as I can’t launch my new
   site until this issue is fixed which I need to do ASAP (can’t find this information
   anywhere in the Resource Hub).
 * Why did you close this user forum and has it been replaced with another one?

Viewing 1 replies (of 1 total)

 *  [aapc](https://wordpress.org/support/users/aapc/)
 * (@aapc)
 * [3 weeks, 1 day ago](https://wordpress.org/support/topic/user-support-forum-closed/#post-18889250)
 * Hi [@alathea9](https://wordpress.org/support/users/alathea9/)
 * Anthony here. Yes, the old Kadence Forum was retired some time ago in favor of
   our direct support system. It remains accessible for historical purposes but 
   I think you’ll find that the information is quickly out dated and may not apply
   to our current products.
 * For free products, you are welcome to post here on wordpress.org or you can access
   our support directly here: [https://www.kadencewp.com/help-center/free-support/](https://www.kadencewp.com/help-center/free-support/)
 * Of course, our documentation is always available 24/7 here: [https://www.kadencewp.com/help-center/](https://www.kadencewp.com/help-center/)
 * I hope that helps!

Viewing 1 replies (of 1 total)

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 * 1 reply
 * 2 participants
 * Last reply from: [aapc](https://wordpress.org/support/users/aapc/)
 * Last activity: [3 weeks, 1 day ago](https://wordpress.org/support/topic/user-support-forum-closed/#post-18889250)
 * Status: not resolved